Reference

Open lim168 With Clear Terms

lim168 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Phone verificationWallet status checksIndonesia access rulesAccount closure steps
lim168 Open lim168 With Clear Terms
CONTACT THE TEAM

Switch From A Clause To Support

A clear contact path helps when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a login check stops your access, contact support from the…
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference, time and displayed…
Policy requests You can ask us to clarify wording, request an account record correction or question…
ACCOUNT SAFEGUARDS

Browse How We Apply These Rules

We apply the policy through account checks rather than broad assumptions about your activity. Phone verification links access to the account record, while payment references help us match DANA, OVO, GoPay, QRIS…

Data handling

We use the account details needed to provide access, verify ownership, match wallet activity and respond to policy requests. Our Terms & Conditions explain the purpose of each requested detail, and support may ask for a limited identifier before discussing your record.

Cookies

Cookies can keep a signed-in session, remember a selected language or help us detect unusual account behaviour. The policy explains their role and your browser choices. Clearing cookies may require you to complete phone verification again before account access resumes.

Login security

Your password and one-time code must remain private. We may pause a session when the device path, phone check or account details look inconsistent. The terms describe why we verify ownership before restoring access or discussing a wallet record.

Payment records

For DANA, QRIS, OVO, GoPay, bank transfer and virtual account entries, we retain the reference needed to reconcile status and answer a support request. A receipt can help when the sender name, amount or timestamp does not match the account ledger.

Record retention

We retain account and transaction records for the period described in the Terms & Conditions, subject to applicable legal requirements. When that period ends, records may be removed or anonymised. You can contact us to ask what category of record is held.

Change requests

To request a correction, access copy or policy-related change, use the verified support route and identify the affected account detail. We confirm ownership first, then explain the next step, any required evidence and the expected handling path.

Get Answers About Terms & Conditions

These Terms & Conditions answers cover the searches we hear most often before account opening. We keep the wording practical: what applies to Indonesia access, which account step comes first, how payment records are checked and where to ask for a correction. Read the full policy alongside these answers because a specific account situation may require an additional verification step.

The lim168 Terms & Conditions set the rules for opening and using your account, protecting login details, handling wallet records and requesting support. They also explain when access may be paused for ownership or payment checks and state that eligibility depends on local law.

Yes. Access depends on local law, and you must check whether use is permitted from your location. Our Terms & Conditions do not replace local requirements. If you move between locations, the applicable access position may change and a new account check may be requested.

You need to provide accurate account details and complete phone verification before account access is confirmed. Keep the phone linked to your account available during checks. We may request another ownership step if your details, device path or wallet reference does not match.

The Terms & Conditions allow us to use a DANA or QRIS reference to match a payment with your account ledger. A pending status can remain while details are checked. Keep the receipt and timestamp available if support asks you to confirm the transaction.

Yes. Contact support from the verified account, state which detail is incorrect and provide the requested ownership evidence. We review the request against the Terms & Conditions, explain any limitation and update the record when the correction is confirmed.

Use the account access support route rather than sending your password or one-time code. We confirm ownership through the registered phone and may ask for an account detail already on file. The Terms & Conditions explain why this check comes before access is restored.

Send the decision date, your registered phone number and the clause or account action you want us to explain. Support is available daily from 09:00 to 22:00 Western Indonesia Time. We review the request against the policy and tell you the next step.